Privacy Policy & Legal Disclaimers

1. Who We Are

QuantPulse ("we," "us," "our") provides AI-assisted crypto market signals, market sentiment, news aggregation, a mentorship programme and related tools at quantpulse.live. The service is operated by Vanguard Cybernetics Limited, a company incorporated in Ireland, registered at 70 Sir John Rogerson's Quay, Dublin 2, D02 R296, Ireland (the "data controller"). For the purposes of European data protection law, our lead supervisory authority is the Irish Data Protection Commission. Everything we publish is information and education, not financial advice (see section 6).

2. Information We Collect

• Account: your email address and, if you sign up with a password, a salted hash of it (we never store the password itself). If you sign in with Google we receive your name, email address and Google profile ID; we never receive your Google password.
• Sessions and security: session tokens, your last-login time and the IP addresses of your most recent logins (up to 25), used to keep you signed in and to detect abuse.
• Plan and payments: which plan you hold and its dates, plus a payment reference. Crypto payments (USDT) are processed by OxaPay; card, Apple Pay, Google Pay and pay-later payments (Klarna, Afterpay) are processed by Stripe; some card payments by Revolut. We do not see or store card numbers. For HumaBot deposits we also store the amount, the payout wallet or PayPal address you give us, and your withdrawal history.
• Forms you submit: mentorship applications and call bookings (name, email, WhatsApp number, your answers, chosen call time); support tickets (name, email, message); "Start Here" applications (name, phone number, email and an optional voice note); cancellation requests (name, contact details, address, funding platform, reason and an image of an identity document).
• Exchange connection: if you connect your MEXC account we store the authorisation you grant and use your account balance and trading results to run the service and calculate any performance fee.
• Article reads (our own servers, no identifier): we count views, engaged reads and clicks on the calls-to-action in our Insights articles in aggregate, without storing your IP address or any ID. When you sign up after following one of our links we note which article it was.
• Email preferences: a flag recording whether you opted in to the daily digest.
• Measurement (only if you accept it): Google Analytics identifiers and page views, and Meta Pixel identifiers, page views and events such as submitting a form. If you decline, none of these load.
• Infrastructure logs: our hosting and security tooling may process IP address, browser type and requested pages. Server access logs are kept for 7 days.

3. How We Use Your Information

• To create your account, authenticate you and manage access to the plan you hold
• To take payments, grant access and prevent fraud and abuse
• To send transactional emails (welcome, password reset, payment confirmations, service notices)
• To send the daily digest only if you have opted in
• To answer support, mentorship and cancellation requests
• To measure which pages and ads work, only if you accept analytics and advertising cookies
• To diagnose technical problems and keep the platform secure

We do not sell your personal data. We share it only with the providers in section 5 as needed to run the service, and with Google and Meta for measurement only if you accept analytics and advertising cookies.

4. Cookies and Similar Technologies

Essential (always on): qp_sess keeps you signed in (up to 30 days); qp_main_session is set alongside it to authorise access to the Terminal; qp_session does the same for the Exclusive portal; oauth_state protects Google sign-in and oauth_src remembers which of our articles you came from across the Google redirect (each 10 minutes); your browser's local storage item qp_consent_v1 remembers your cookie choice.

Optional (only after you choose "Accept all"): Google Analytics cookies (_ga, _ga_*) and the Meta Pixel (_fbp). You can change your choice at any time with Cookie settings; withdrawing consent removes these cookies and stops them loading on your next page.

Loaded from other companies regardless of your choice: Google Fonts (your IP address is sent to Google to deliver fonts), CoinGecko price widgets on the About and News pages (your IP address is visible to CoinGecko) and, on the HumaBot and MEXC pages, the Tawk.to live-chat widget, which sets its own cookies and processes anything you type into the chat.

5. Service Providers and Third Parties

• Amazon Web Services (Tokyo, Japan): hosting.
• Google: sign-in (Google OAuth), Google Analytics 4 and Google Fonts, plus Google Sheets for "Start Here" applications. Subject to Google's privacy policy.
• Meta: Meta Pixel advertising measurement (only if you accept it).
• OxaPay, Stripe and Revolut: payment processing (Stripe also provides Klarna and Afterpay pay-later options). Each is subject to its own terms and privacy policy.
• MEXC: the exchange you may connect. Subject to MEXC's terms.
• Namecheap Private Email: sending our emails.
• Tawk.to: live chat on some pages.
• Market data: prices and funding data come from CoinGecko and Binance public APIs; the Fear & Greed Index from alternative.me. No account data is sent to them.
• News: headlines and short excerpts come from public RSS feeds (Cointelegraph, NewsBTC, Decrypt) and link to the publisher, which keeps all rights in its articles.

These providers may process data in countries other than your own. Where data is transferred outside the European Economic Area or the United Kingdom, we rely on the European Commission's Standard Contractual Clauses (and the UK International Data Transfer Addendum) and, for providers certified under it, the EU–US Data Privacy Framework. Our lawful bases are: performance of a contract (providing your account and plan), legitimate interests (security, fraud prevention, service improvement), consent (analytics and advertising cookies, marketing email) and legal obligation.

6. Financial Risk Disclosure

Cryptocurrency and digital asset markets are highly volatile and speculative. The signals, predictions, and analytics provided by QuantPulse are for informational and educational purposes only. They do not constitute investment advice, financial advice, trading advice, or any other type of advice. You should conduct your own research and consult with a qualified financial adviser before making any investment decisions.

By using QuantPulse, you acknowledge and accept that:

• You may lose part or all of your invested capital
• Past signal performance does not guarantee future results
• No specific returns, percentages, or profits are promised or implied
• QuantPulse and its operators bear no liability for trading losses

7. Subscription, Refunds & Cancellation

Plans are sold as prepaid access periods (24 hours, 30 days or 12 months). Each payment buys one period and does not renew automatically, so there is nothing to cancel: access simply ends on its expiry date and you choose whether to buy another period. The 24-hour free trial needs no payment details. Payments are final and non-refundable unless a technical fault on our side prevented access. To report a billing problem, email support@quantpulse.live.

8. Intellectual Property

All platform code, design, signal models, the QuantPulse brand, and the QuantPulse AI platform concept are proprietary to QuantPulse and its operators. Unauthorized reproduction, scraping, reverse-engineering, or redistribution of platform content or signals is strictly prohibited.

9. Retention, Access and Deletion

We keep account data while your account is active. Retention: closed accounts are deleted within 30 days of request, except records we must keep by law; support tickets and form submissions for 24 months; voice notes and identity-document images for 12 months or until the purpose is complete, whichever is sooner; payment records for 7 years for accounting and tax obligations. To ask for a copy of your data, to correct it or to have your account and associated data deleted, email support@quantpulse.live with the subject "Data Request". We aim to respond within 14 business days. Some records (for example payment records) may have to be kept longer where the law requires. Depending on where you live (including the EU/UK under the GDPR, California under the CCPA/CPRA, and other jurisdictions with similar laws), you may have the right to access, correct, delete or export your data, to object to or restrict processing, to withdraw consent at any time, to opt out of the sale or sharing of personal information (we do not sell personal information) and to complain to your local data protection authority; for the EU our lead authority is the Irish Data Protection Commission. Email support@quantpulse.live to exercise these rights; we respond within 30 days.

10. Governing Law

These terms and policies are governed by the laws of the Islamic Republic of Pakistan. Any disputes shall be subject to applicable legal jurisdiction.

11. Changes to This Policy

We may update this policy from time to time. Continued use of the platform after changes constitutes acceptance of the updated policy. The "Last updated" date at the top of this page will reflect the most recent revision.

12. Contact

For privacy inquiries, data requests, or legal notices:
Email: support@quantpulse.live
Platform: quantpulse.live
Jurisdiction: our operating jurisdiction